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Volvo dealer aims to boost presence of women in auto industry
Diana Kennedy dropped out of high school at age 18. She admits she was never the best student, often cutting class and struggling to stay engaged.
When Kennedy later took a vocational automotive class, she discovered she enjoyed being around cars and ultimately found a sales position at a dealership.
Lexus is bright spot in disappointing J.D. Power survey on service satisfaction
The growing volume of electric vehicles being serviced at dealerships has led to the first decline in service satisfaction in 28 years, according to the 2023 J.D. Power U.S. Customer Service Index Study. Satisfaction with service declined 2 points to an average 846 out of 1,000 this year.
Tesla overtakes Ford in U.S. brand loyalty award for first time
Tesla's brand resonance with ethnic consumers drove its loyalty numbers and diversity retention, S&P Global Mobility said.
"Ethnic buyers have increased their market share in the industry every year for the last decade, making them an important audience in building loyalty success for the foreseeable future," Palomarez said.
Toyota, Honda, Mazda top winners of IIHS' toughened safety awards
The number of vehicles earning the Insurance Institute for Highway Safety's top awards in 2023 dropped compared with the previous year as the group called for better side crash protection and pedestrian crash prevention systems and toughened requirements for headlights.
Mercedes-Benz recalls nearly 324,000 vehicles for potential engine stall while driving
Mercedes-Benz is recalling nearly 324,000 vehicles in the U.S. for a water intrusion risk that can cause the engine to stall, according to the National Highway Traffic Safety Administration.
An engine stall while driving can increase the risk of a crash, NHTSA said.
Woman charged in alleged embezzlement of more than $200K from Stellantis dealership in Mich.
A 43-year-old woman was arrested Thursday for allegedly embezzling more than $200,000 from a Stellantis dealership in Dundee, Mich., according to a Dundee Police Department Facebook post. Dundee is about 50 miles southwest of Detroit near the Ohio border.
Rivian tops Tesla in premium EV satisfaction; Mini Cooper most satisfactory mass market EV
As the increased availability of electric vehicles leads consumers to focus more heavily on "traditional factors" such as quality and styling, Rivian and MiniCooper are seeing the benefits, a 2023 J.D. Power study shows.
Dealer's ‘track days' offer exclusive experience with luxury vehicles, boost customer loyalty
Twice a year, roughly 50 luxury vehicle clients get a chance to drive their vehicles on Sebring International Raceway, North America's oldest permanent road racetrack.
Select vehicle owners who attend Dimmitt Automotive Group's track days can drive at high speeds at novice, intermediate or advanced levels.
"Sure, highway speeds can make an engine purr, but if you want to hear an engine sing, you need a racetrack," a post on the group's website reads.
J.D. Power acquires EV data company ZappyRide
J.D. Power announced Tuesday its acquisition of ZappyRide, an electric vehicle data company that builds white-label software and tools for automakers, electric utilities and more green technology stakeholders, the company said in a release.
St. Louis dealer Frank Bommarito dies at 88
The company credits Bommarito's success in motivating and managing personnel as the reason General Motors in 1971 awarded him an Oldsmobile franchise in Ellisville, Mo. That Oldsmobile store marked the beginning of what would become a large dealership group.